As far as the doctor goes, I have never been to a better dentist than Dr. Van Hook. He is gentle, empathetic, confident, and very knowledgeable. He not only has good rapport with his clients, he has good rapport with his staff which I feel is just as important. I had to get a fair amount of work done and he always made sure I was comfortable and always explained exactly what he was doing, even though I had been there so many times already. As far as the hygeinists go, I have had several great experiences but one not so great one. During my last cleaning however, the hygeinist( i dont know what her name was) that was doing it was very rough with me, jamming the floss and the tools into my gums, and when she was doing x-rays, I was trying to tell her i couldnt close my mouth all the way because the edge was digging into my gum and causing me pain, but she used her hands to push my mouth shut, which caused even more pain. My gums were still bleeding as I left the office and my mouth was sore for a few days. This was, however, the only time I have ever had a negative experience at the Village Dentist and it would never deter me from going there.
Pros: setting (Cherry Hill Village), position of the chairs (looking into the woods), procedures done in a very timely manner, lighting, music, professional manner of all staff, easy billing
Cons: none. :)
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