I agree with JR that this business is rude. While the doctors might be knowledgeable, there are other facilities with good doctors where the customer doesn't have to be subjected to an attitude from the staff. I was in Country Lane last week to purchase some pet food and witnessed one employee YELLING at another employee without any regard for customers in the waiting area. There is an atmosphere of tension and hostility there and I am uncomfortable taking my animals there to be cared for. I started going to Junaluska Animal Hospital because I saw several letters in the paper about two of their employees rescuing a dog on a nearby highway. That's what I want for my pets. I don't want to feel like I'm interrupting an office feud.
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