Pioneer manages the community in which I own property and I find that we are the constant victims of miscommunication, poor customer service, and unfullfilled promises. Pioneer makes very little effort to keep us informed and the owners are rarely well organized because the meetings are poorly announced. There is virtually no feedback and the company allows its agents to give misinformation without accountability. They are also very hard to reach and the website is impossible to find. I am deeply insulted by the type of service they offer and intend to ask that our HOA shop for new managment at the earliest possibility.
Pros: I suppose, that the property hasn't burned down is a pro.
Cons: Very poor communication.
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