First of all, it took them almost an hour to perform the basic washing and vacuuming package to my car (which by the way, didn't look like they even vacuumed the back). As I wait patiently on my hour lunch break, cars are starting to line up behind me. The employees aren't rushing around trying to get you out of there quicker but, rather moving slower than ants. Not only did it take FOREVER, but when my car was finally returned to me, the antenna was missing. After questioning the General Manager about the antenna being gone, he found one in the washer that wasn't mine and tried to screw it into a hole where it doesn't belong. I corrected him and asked him to please find MY antenna. He found it and realized that it was ripped off the car then; he offered to replace it free of charge. After I filled out the necessary paperwork and started to walk out the door, he apologized to me. Funny, I would have thought the apology would have been the first thing he had done. So, if you have 2 hours to get your car cleaned and don't mind vital pieces of it missing, please try this place.....
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