This company was efficient, with time, money, labor and parts. They got the job done and were availbel when I had an emergency at a reasonable price. They are at least 30 bucks lower than others with less quality performance. The guy who did the work left no mess behind, did not charge for parts I did not need, and made sure that two bigs things I had not intended to fix got fixed before they burned down my home. He clearly explained the need and then showed me why another oart was not needed. I felt like my time and money was respected. The office staff was completely organized and knowledgeable. Overall I at first picked them for price but when they left I was not only satisfied with cost but a job well done, and the way I was treated. I will be a repeat customer. This company had great ethics! My family will be warm and I can still affford to enjoy Christmas.
Pros: I feel like I was not cheated and that future costs were prevented by good ethics
Cons: The last company left a horrid mass Pinnacle cleaned up and left nothing...
more