Not used to great customer service anymore. but they really do seem to care about getting me the right bike. I actually first went there a year ago for my wife, and they actually recommended another shop because they thought it was a better choice. This time around I went for myself, and they got me a nice road bike. Prices are decent, but they do have a price guarantee. I highly recommend them if you want great service.
Pros: Service, ambiance, policies
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