Excelsior Defense was contracted to provide service to our facility for a year, and consistantly demonstrated the ability to handle events as they have arisen. When I needed extra coverage, they were more than equiped to handle my request, even if it meant management would stand post until a regular guard was found and assigned. If there was a complaint, management always took me seriously and had the issue resolved immediatly. The level of excelence starts with the owner and continues through to the guards on duty.
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