My wife and I are travel agents in Atlanta and because of the closeness of these 2 cities, we make the trip often and because of our work, make a point to truly try different things for a first hand perspective. We've traveled to Savannah for years and we've watched the place grow and change and not always for the better & especially when it comes to tourism. There's a saying, ""don't believe the hype""? Well, Old Town Trolley fits the cliche. When your marketing feels ""too good to be true"", well it probably is. As travel authorities, we tend to see such ""kiddie"" looking tours as the cheapie experience for the masses. But in the name of getting some true opinion, we took a leap of faith and in the end it felt more like a plunge and the place was a dive. Cheap wasn't it either. I wouldn't mind spending the money for these tours if they were worth the price but they simply weren't. We bought tickets for both their history tour and their ghost tour. Both ended up feeling like scripted, canned experiences and when asking around, we were told that in a way, they're supposed to be. The guides were a combination of bad actors and amateur drivers at best. They felt untrained and pushed to just get us back to the trolley stop on time so they could load on the next hoard of ""suckers."" My wife and I have been all over the world and often what we find in consumerism is a business concept & rule that ""if they don't know the difference, they'll never know what they're missing."" In my opinion this is unacceptable. There are some of us who know there is a better way or a higher standard of doing things. Dare we say that this is based on 'history'. My opinion after trying out Old Town Trolley's tour is that they do their best to flood the market with information as to ensure that you never know the difference between great and average. Its an unfortunate trend in beloved Savannah.
Cons: Just about everyone you could come up with.
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