I've been to Buca plenty of times, but this was the first time at this location. We made reservations for 18 people for a birthday. We weren't told that 18 people would have to be split between 2 tables - we would have gone elsewhere. So, our birthday party was split between 2 back-to-back tables....meaning 1/2 the guests couldn't talk to each other. The food came out at all different times. We always get dessert with singing and candles for birthdays at every other location, but not this time. With a bill upwards of $500, we really expected better service.
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