I would like to extend kudos to Rob Long who is a service advisor at Gainesville Dodge, 3000 N. Main Street, Gainesville, Florida 32609, telephone number 352-372-4343. During the third week of October 2005, my wife, our daughter and I were driving my 1995 Dodge Ram Pick up Truck up to Fayetteville, North Carolina from Riverview, Florida. About two hours into our trip my truck started giving me some real problems and therefore we contacted information and was given the Gainesville Dodge telephone number. We were given directions to the dealership and then came to meet Mr. Rob Long. Eventhough, there were quite a few people waiting for their vehicles, he was able to get my truck on the lift in a short period of time just so his technician could tell me what was wrong with the truck. This decision was so helpful, we did not know if we would have to stay in a hotel overnight if the truck could not be repaired quickly. Low and behold, the Catalytic converter was bad. Mr. Long could have tol
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