I used to love this place. Well I am disappointed to say that this no longer is a place that I crave. Let me start with the customer service... There isn't any. Also the cleanliness has gone way down hill. Last time I went the ketchup was expired. The ketchup!!! How long does ketchup has to be out in order to expire. It smelled horribly. My wife almost threw up. When I told the waitress about our situation and that I had already poured ketchup on my fries she simply took our fries away without even apologizing. I know it wasn't her fault, I don't think, but you still expect a little caring. She brought back a fresh basket of fries but never took the bad ketchup with her. I had to get up and get another bottle from another table. No sorry, no free fries=no more business from me. If you are miserable with your job quit, but don't take it out on your customers. Seems to be a popular trend now at East Coast Subs.
Cons: Cleanliness & Customer Service
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