I found the young person behind the counter offensively rude and, much as I hate to say this, I suspect it may have had something to do with my ethnicity. This is not something one says lightly. She had an attitude from the moment I walked in and asked for help and she made a ridiculous comment during the course of the transaction. I have never been made so furious nor have I had to face such open ugliness in the progressive Brookline community that I have lived in for long. I deal (professionally) with young people all the time; this openly ugly incident was way beyond sullen youth.
I am a long time customer. I have chatted with the owner on occassion and he seems gracious enough. The desserts are also fine. But nothing is worth this kind of ugliness, specially in the neighborhood that I call home.
more