As an intimidated shopper buying my first car on my own, I went to Chaplin's. I had a great experience! I felt like the salesperson really listened, and didn't take advantage of my being female as I have heard happen with buying cars. I purchased a great car which I had for 5 years, then traded it in for my 2nd car at Chaplin's and again had a fantastic experience. The staff was friendly, helpful, and respectful. I made the mistake of purchasing my 3rd car at a Volkswagen dealership in Tacoma, and it was a nightmare. The Salesperson was rude, demeaning, and discounted my concerns. 'll go back to Chaplins in the future, and bring my car there for any maintenance.
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