We have been ""frequent flyers"" at Bellagio but this was our first stay in the Spa Tower The new wing has overloaded the staff. Bellmen, Housekeeping and the Conceirge put us on hold. Also, the ""nickle and dime"" attitude at a five star hotel does not wash.
It is difficult to avoid walking through the smoke filled casino, if you are going to the art gallery and impossible if you are headed to the buffet.
Pros: Location, Furnishings, Architecture
Cons: Service, Cigarette Stench, Crowding
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