-way to expensive
-they had marked my appointment time incorrectly, as well as overbooked the stylist
-they had a dvd and club cd playing at the same time. the receptionist's downloads from her computer could be heard as well
-the "executive" advertised for "the girl on the go" is not. it's a lot of money, and takes a lot of time (without apology). i ended up not getting the haircut, as the stylist (who never introduced herself to me) wasn't ready after my 2.5 hour regular mani-pedi-brow wax. the "executive" is for the girl with a lot of time on her hands and a lot of money.
Cons: not relaxing, poor customer service, expensive
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