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Incompetent staff - Review by citysearch c | Hertz

Hertz

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Incompetent staff 8/25/2005

I have been to this place a couple times (not by my choice - the insurance company directed me here) to get cars. One time the person helping me was so slow that the car I was supposed to get was rented by someone else while I was waiting. At that, the person asked me if I wanted an upgrade at an additional charge since there were none left of the kind I had reserved. Hello? No thanks. I want whatever the insurance company is paying for. The other time I went the staff was more helpful and friendly, but it seems hit and miss. They are also very hard to find - tucked away in the mass of urban sprawl around 1960 and 59. PROS: close to car repair shops CONS: service more
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