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Better luck looking in the paper yourself - Review by citysearch c | Hometown Rentals

Hometown Rentals

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Better luck looking in the paper yourself 8/25/2005

Used this service and thought it was great...until I paid them and got started. They never told me that I had to call everyday for updates and that 90% of the houses I would look at would be so run down and dirty. Also wanted a house which took pets and more than half on my daily list did not take pets. I was promised thirty new houses a day but maybe got thirty a week. They did offer me a refund which I got two months after promised after they informed me that I was a ""headache"" for them. Very unprofessional and lacking good customer service skills. I had better luck looking for homes in the paper and save money. I did not feel like they really cared after they had my money. Avoid if possible. Pros: did offer refund Cons: poor customer service, poor communication more
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