I went in for a brazilian, and left very disappointed. The esthetician did not listen to my requests and gave me bikini wax even though I was dishing out the extra cash for a brazilian. When I voiced my disappointment and asked if she could finish the job, she replied that it was too late and that she would do what I asked the next time. Obviously, if they wanted to keep a customer they would have made sure I got what I paid for. They weren't interested in doing that, so I'm not interested in going back.
Pros: easy to get an appt
Cons: poor cust. relations
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