They ruined our anniversary dinner. Read on....
This was our 10th anniversary. We were specific about precisely what view we wanted. They ignored our reservation and did not hold open any tables anywhere near where we requested. We were offered a couple of complementary glasses of water in the waiting area to see if our view became available. We left after 40 minutes.
The manager made one attempt to contact us and left one voice mail. We called him back three times over a week and sent two e-mails -- NO REPLIES.
If you're looking for great food and a terrific setting but aren't picky about the details, Manuel's is great but terribly expensive. If you're looking for that extra personal touch to make your special night perfect, go elsewhere.
We used to love the place. Now we refuse to go back.
Pros: unbeatable view, rare food (ostrich)
Cons: they don't care, expensive
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