We had K & T install a new furnace in our home about 2 1/2 years ago. We felt like we got a fair price (we got an estimate in writing ahead of time) and satisfactory quality of work; however, we did have some problems with their cleanliness, etc while they worked. We felt they didn't have enough respect for our home while they were working there. Some of the worker's left sunflower seed shells on our basement floor, they tracked alot of dirt, etc in and didn't bother to clean up well after themselves. My husband and I spent several hours having to clean up after they had left which wasn't our idea of good customer service.
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