I've used Joe Sullivan for over 20 years, and I must tell you that they are honest and dependable. On one occasion, a problem with a leaky faucet reoccurred within hours and when I called them, they quickly took care of the problem, making sure not to send the same plumber out. Usually they are very prompt. They are a little pricey, but I think you get what you pay for a lot of the time which is why I continue to use them.
PROS: dependable, honest
CONS: a little high
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