The staff is friendly and helpful in obtaining the property. Then once you're in it, you have to fend for yourself. If there's an animal carcass underneath your house that's rotting, resulting in a foul odor, they won't send someone over for at least a week. There are plenty of other rental companies in Auburn/Opelika to choose from that have much better customer service.
PROS: none
CONS: lousy, scary customer service
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