The truck was over 2 hours late, and when we called to ask when they would arrive, the manager was rude and said the company never guarantees an arrival time. He threatened to have the moving guys leave us there, all packed up, because I complained about their rudeness and lateness. They arrived at 4:15pm on a Friday, which forced us to pay them to drive across town in rush-hour traffic. Such a bad experience I'm trying to warn people in advance not to use this company. We never will again.
Cons: Late, Rude, Unreliable
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