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Horrible Service - Review by citysearch c | Chef Chu's

Chef Chu's

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Horrible Service 7/3/2005

I ordered take-out there and got home (20 minutes away) and found that my order had been filled incorrectly. I called and told them. After trying to convince me that I was mistaken, they told me that the menu on their website was outdated. They asked if I would like something else, and then said that I would be charged for it. After I said that I was not interested and would like a refund (the place was too far away to return), the manager hung up on me. I don't care how good the food is, this was embarrassingly bad service. more
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