On time, efficient, knowledgable, thorough. Only thing not done is when paper nest was brushed down, papery leftovers not swept off porch. For the FANTASTICALLY LOW PRICE of their service...I have no problem with sweeping. I hadn't really seen that as part of the service since I'm new to hornet's nest, especially built like ours, so I didn't expect any cleanup. Owner may inform a customer of that next time.
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