I've used this service twice and both repairmen were very pleasant to deal with. The first time was for a leaky toilet and the cost was reasonable. The second was for a non-functioning garbage disposal. It wasn't until after the repairman had arrived during the second visit that I learned about the minimum charge of $85 for any work performed. This was a little steep since the "repair" took less than 30 seconds to perform. The repairman used a hex-wrench to lossen the inner mechanism of the disposal: 5 turns of the wrist, tops! I'd use them again, but I didn't like being surprised by the minimum charge issue.
PROS: Friendly, prompt service
CONS: Quick, simple jobs are a bit expensive
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