I recently was giving a new sound card and PC RAM from my boss. Unfortunately they did not work with my computer so I went to return them at Best Buy where I know she bought them from. I asked them to give me store credit as I did not have a receipt. They would not oblige. I was surprised as the items were clearly from their store. I guess they must have thought I stole them or something. Went back with the receipt a few days later and was given store credit. However, on both trips the customer service folks were sure not friendly. Not rude, but not friendly.
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