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Service Failure - Review by citysearch c | Federal Bar and Grill

Federal Bar and Grill

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Service Failure 6/13/2005

Although I used to LOVE going to this place, last time I went I was kept waiting well over an hour for my food while others who came in after me were seated & served as I watched. The manager & staff made no attempts to rectify the situation or compensate for the service failure. If you don't mind waiting, the food is some of the best in town. But otherwise the waiting & lack of customer service is a shame. Pros: Originality, Flavor, Green & Red Chilis Cons: Seating Arrangement, Waiting, Customer Service more
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