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disorganized and unhelpful - Review by citysearch c | Barnes & Noble

Barnes & Noble

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disorganized and unhelpful 6/14/2005

It sure looks like there are a lot of books in there, but Barnes & Noble somehow, uncannily, always seems to be out of not only the title you're requesting, but the entire related area of inquiry. And basically, after dealing with too many booksellers who don't know where the poetry section is and cashiers who need to call their manager off his lunch break to help cancel an overring or accept a check, I've concluded that this place is just too poorly run to be trusted. I guess that sometimes you could luck out (they have the usual trade paperbacks, biographies of the month, etc.), but *why* shop here when you could patronize Booksmith, New England Mobile, or any other place that's better stocked, better staffed, and managed with love? more
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