I like this businesse's phones and phone service. When I went there to get a new phone I waited in line for an hour after an employee had talked to me and told me that I could get a new phone. After I waited in line the guy behind the counter asked me if I wanted to get a new phone and then proceeded to tell me that he couldn't give me one because the account owner wasn't with me. I asked him if there was anything he could do and he got defensive and told me that if he bent the rules for me he could go to jail and then the other employee there backed up what he said. The customer service was bad and they did not seem to care about me the customer and the fact that I had been waiting in line for an hour for nothing at all.
more