I have always known Giacomo's to be a great restaurant. But last night I had a disappointing experience when I took my family from NH there for an early dinner.
We were bullied into ordering the moment we sat down. Our waiter was very rude - not in a congenial, gruff Italian way - but genuinely unfriendly.
The menu was not explained, our meal was rushed, and when my mother-in-law and sister's fish dishes arrived, they were still raw. The food overall was mediocre.
I will never go back. They have become a tourist trap - aiming to seat as many people in an evening as possible. Their focus on excellent food and a pleasant dining experience is gone.
If you want a nice Northend Italian meal where you can genuinely relax and enjoy your food, friends and the atmosphere - dont' go to Giacomos.
Pros: Good location
Cons: Rushed, Crowded, Unpleasant Servers
more