I had several poor experiences, the last being almost unimaginable. My appointment was at 1:30. At 1:45 my stylist was still cutting another client; I confirmed that my appointment was at 1:30. As I am considerate of others' time, I had skipped lunch so I wouldn't be late. I asked how much longer and was told 10 minutes; I said I would be back in 10 minutes, ran out, wolfed down half a wrap, and returned in exactly 10 minutes. I was shocked to see my stylist with another client in her chair, cutting his hair! How incredibly disrespectful! I wrote the owner and never heard from him! Another bad experience 2 months before - I had highlights put in, got home, could barely see them, so had to return and spend another 2 hours to get them! I'm moving on!!
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