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Completely Inept Customer Service Issue - Review by citysearch c | Kirschman's

Kirschman's

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Completely Inept Customer Service Issue 6/23/2005

Without going into documented events that have transpired in the past 45 days, this store has an absolutely pathetic excuse for a customer service department. My entertainment system came in missing a shelf and having a broken door handle. No one in the local store or corporate office has been able to get these items ordered and replaced. It is likely, based upon this experience, that I will never shop there again, but if I do, I will not pay for the merchandise until it has been received and inspected! Pros: salesperson, Aspen Furniture Cons: Metairie Customer Srv, Corporate Cust Srv, Overall Cust Srv more
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