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Horrible Customer Service! - Review by citysearch c | World De Oslo

World De Oslo

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Horrible Customer Service! 6/30/2005

I can't speak for the food, but I sure can speak for the customer service! I live outside of the Washington D.C. area, and had ordered a gift certificate for a friend's birthday who lives in Detroit, who claimed to have loved the sushi. I had paid a few extra dollars to have the gift cerificate delivered in 2 days. Well, it's a month later, and I have received nothing! Nor have my 11 phone calls been returned from the owner. At this point, all I want is to be reimbursed for the card, and I can't seem to speak to the owner about resolving this. Every time I call, he is busy, and a message gets taken, promising me that he will call back. Still waiting...what a ridiculous business they are operating! more
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