This location has terrible customer service. It takes forever to reach a cust svc rep, and the front end has no idea what is happening in the garage which leads to poor cust svcs. When I was there I saw a number of people getting frustrated and leaving out of frustration. With all the mechanics in Brooklyn, try to find a local mechanic that you trust, don't let yourself get suckered into going there just because of the name.
Cons: Poor Cust Svcs, Iresponsive mgmt, poorly organized
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