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Okay Customer Svc - Review by citysearch c | Best Buy

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Okay Customer Svc 5/16/2005

We went to look at refrigerators and they claim they match competitor pricing. We took in an HH Gregg sale ad, and they said they could not match the price even though they had the item. Apparently they don't match competitor pricing. Lack of customer importance, had to wait 30 mins to find out they did not match pricing. Lack of employees. Not a pleasant atmosphere at store. PROS: Better customer service then HH Gregg. CONS: More expensive then competitors more
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