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GOOD FOOD BUT WORST SERVICE - Review by citysearch c | Koi Palace Restaurant

Koi Palace Restaurant

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GOOD FOOD BUT WORST SERVICE 5/27/2005

This restaurant is always packed with people. The food is good but the service is the worst in the city. From receptionist to manager, most of them has poor customer service. They only serve well their regular customers. For Dim Sum, you always need to wait long for the table, especially on weekend. Because they always seat the regular customers first. For Dinner, they always try very hard to recommend sea food which is pricy. Honestly, the food is good especially Dim Sum. There is a lot of variety. But we also need good service in a restaurant. That's what we pay for - food & service. I hope the owner will look into it. Because it does not just happen once or to me only. My friends and relatives all have the same opinions & decide not to go there anymore. It's unfair to pay & being BAD treated. Cons: Limited Parking, Crowded more
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