I've been to three of the four Truluck's in Texas (I haven't been to the one in Austin yet). Overall I can complain only a little. The service is generally friendly, the food is seasoned just right, and the waiters/waitresses are very honest with you. I cannot complain about their dessert; I'm a big fan of the Mocha Mud Pie. The one I've had the least favorable experience would be the one in Addison. I only went their once by myself and they sat me in a booth for four next to the kitchen door. FOUR (4) different waiters ended up serving me that night. Other than that, kudos to Trulucks. I recommend a reservation for evenings.
Pros: Taste, Quality, Service
Cons: Noise level
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