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Poor quality/horrible service. - Review by citysearch c | Renaissance Newport Beach Hotel

Renaissance Newport Beach Hotel

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Poor quality/horrible service. 4/18/2005

Not a luxury hotel by any standard - I understand from the staff that there is new ownership and they are dramatically cutting costs. It shows - it was probably a nice hotel ten years ago, but today it is motel six with better bones. No service - call room service and if they answer at all, will deliver the wrong order an hour later. Front desk personnel shouldn't be hired to work at MacDonald's! It is pretty bad. It is just your basic airport hotel. Pros: airport location Cons: service, airport noise, run down more
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