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They lost my reservation - Review by citysearch c | Luxor Hotel & Casino

Luxor Hotel & Casino

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They lost my reservation 3/25/2005

It was the worst night ever. When we arrived the receptionist could not find our reservation even though it was booked one month in advance on their website. The front desk clerk had an attitude and a bad hair day. The management staff was not sympathetic to our cause. I understand they are in business to make money but at least honor your reservation even if it is at a discount. Eventhough we had reservations we ended up paying more. Cons: Service, Value more
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