I visited this spa 9 months ago for the day package. The massage, facial, and pedicure were excellent, however the manicure was TERRIBLE. The nail tech kept on and on about how much she hated her job and did a crappy job on my nails. I paid for a deluxe manicure, but the tech stated since I had acrylics on she wasn't able to do a "complete" job - the whole service lasted 10 minutes. When I complained to a manager, she was very nice and apologetic. She stated what the tech had told me was incorrect and said that the deluxe manicure was in fact much longer and acrylics were not an issue. She stated I would get a free manicure or a refund. Overall I had an excellent time and would definitely go back. The food at the restaurant was very good, too!
Pros: A+ Customer Service, Great massage, Great facial
Cons: Pricey, Rude nail tech
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