I made an appt. to get my hair done for a wedding more than 2weeks in advance and they not did NOT write it down, but no one in the salon was willing to help. One stylist was very disgusted at my treatment and volunteered to do my hair. This was an extremely special occasion as I was a bridesmaid in the wedding. I WILL NEVER GO BACK TO BALISIMO SALON. I could'nt believe their salon was featured on an MTV special. There are so many other excellent salons in Los Altos and the Bay area and the MTV crew just decided, for reasons unknown to me, to pick Balisimo. The salon owner should teach his/her staff common courtesy & class. L.A. residents will not tolerate poor treatment.
Pros: good hairproducts
Cons: lunch parking is bad , Snooty staff
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