Being newer to the area, my neighbor recommended Hendricks for my animals. Shortly after, my dog developed a hematoma in his ear. I brought him to their nice new building. It was spacious and clean. After filling out paperwork, sent to a waiting area, and then sent to a room, no one had yet to acknowledge my dog. The doctor came in, felt his ear, told me what it was and said that he needed surgery. (even he did not acknowledge my dog). The vet told me that it would cost about $150 for the surgery and medications.
When I picked up my dog the next day, I was presented for a bill of over $350. Upon questioning it, the receptionist read off all the charges and said it came to over $350 and that the doctor must not have included the medication for home, anesthesia, overnight stay, etc. I was under the impression when the doctor told me the price, it included all that.
I not very happily gave him my credit card as he handed me a bag of medication. The phone rang as he handed
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