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Penang Can Be a Pain - Review by citysearch c | Penang

Penang

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Penang Can Be a Pain 12/13/2005

I have been here numerous times over the past 3 years, received prompt service and relatively quick seating. Recently, I ate here with my boyfriend and his family. We ordered 4 Roti Canai (a must if you go). After waiting for 20 minutes, ordering, AND receiving our main courses, the waiter finally realizes that they gave our Roti Canai to the table next to us (whom hadn't ordered yet, let alone even been seated for more than 5 minutes)!!! We were VERY dissappointed, frustrated and downright angry. If it weren't for the excellent food and decent value, I would never ever go back again. They did finally realize that they gave OUR dish to the OTHER table AT NO CHARGE and they didn't offer a discount or even so much as an apology TO US. First time I was ever dissappointed here, haven't been back since. Contemplating ever returning. Pros: Great Food, Decent Value, Decent Wait Cons: Sometimes Rude, Cramped Seating more
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