I waited in the lobby for over an hour, waited in the exam room for an additional 20 minutes. Saw the doctor for a total of 5 minutes until being pawned off to an assistant. When I told her I had specific questions for the doctor, I was told he was busy on the phone. After my MRI I wasn't contacted for over a MONTH, and then was called after the staff was told I was on VACATION. The epitome of smugness.
Cons: ambivalence, indifferent, arrogant
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