We called today because we have been waiting over 2 months for our tree removal appointment and no one had shown up or called us. The receptionist rescheduled an appointment we made with her last October for reasons known only to her and never contacted us to say she had done so. She became verbally abusive when we said we decided not to reschedule and to cancel our appointment. Because of the very poor customer service we received, we will not use Imperial Tree nor refer them to anyone.
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