I recently took my wife's ring to the shop for repairs. While in the shop, I notice another casing that I wanted to have the stone of my wife's ring set in. The jeweler told me that I would have to trade in my old casing and pay an additional $200 for the resetting. At that point I did so and left the store. Within 15 minutes I called to notify the jeweler that I had changed my mind and was returning to get my ring. At that point, he became rude and irrate. He refused to give me a refund and returned my ring in poor condition. The customer service is poor and the jewelers are not professional. If you are looking for good service along with quality jewelry, then this is definitely NOT the place.
Cons: POOR Service, POOR Workmanship
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