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Love the hotel, not the staff - Review by citysearch c | Embassy Suites By Hilton Denver Southeast

Embassy Suites By Hilton Denver Southeast

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Love the hotel, not the staff 11/8/2005

Embassy Suites Hotels with the big atrium in the middle are beautiful. As a family we love it. What we didn't like was the rude front desk staff. Asking for a roll-away crib for some reason was insulting. When then were stuck back into a corner. We really would have rather enjoyed the view from the balcony rooms, but can't have everything. The staff that work the morning buffet were wonderful. Always helpful, helped us get a high chair, helped us clean up the spilled juice. And the cooked to order breakfast that is on the house can not be beat! Like I said, love the hotel, but most of the staff could be better. more
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