That might sound like a good thing, but it isn't when it comes to car repair. When I asked them to call me before they installed a part if it was expensive, they didn't! They installed it and it was too expensive and of course I had to pay! This happened to a friend of mine too. I guess I don't get how hard it can be to pick up the phone to check. That is what they take our number for, right? I probably would have said yes if they had asked, but I want to make the decisions.
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