We were always told to go to Nielsen's automotive (across the street) but whenever we'd call, there was a zillion day waiting period. For people like us, who procrastinate on scheduling or need emergency work done before a trip (and didn't schedule in advance), getting an appointment quickly and conveniently are of the utmost importance! Nielsen recommended Bob & Kevin's and after the first time we used Bob & Kevin, we never bothered with any place else. They were efficient and quick, kept you in the loop, and I feel they are very turstworthy. I'm a woman and I never felt like they took advantage of me; they explained things clearly and didn't try to sell me other services, etc. They showed us the parts that were replaced, etc. We felt very comfortable with these guys and recommend them completely.
PROS: Quick, efficient, can get convenient appointments
CONS: None that I can think of!
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